13.3 Other ProblemsFollow the instructions provided in the table to recover from the errors which are listed.Error RecoveryNothing is displayed on theprinter control panel or thecopier control panel• Verify that the machine is connected to a correctlyrated power supply, that the power plug is pluggedin, and that the power switches and the circuitbreaker switch are in the On positions.• Adjust the contrast of the touch screen."Ready to Copy" does notdisplay• Check the printer control panel and copier controlpanel displays for error messages or error codes.• Perform the corrective measures indicated on thecontrol panels.• If the condition does not improve, contact yourService Representative.It is not possible to insertdocuments• Check the printer control panel and copier controlpanel displays for error messages or error codes.• Perform the corrective measures indicated on thecontrol panels.• If the condition does not improve, contact yourService Representative.Media jams occur frequently • Check for and remove loose pieces of media frominside the machine.• Verify that the media is not curled, folded, wrinkled,or torn. Replace the media if any of these conditionsapply.• Verify that the media is loaded correctly. Reload themedia if necessary.• Verify that suitable media is being used. Only usepaper recommended by your Service Representative.Document jams occurfrequently• Verify that the document is not folded, wrinkled, ortorn.
