Phaser® 8400 Color PrinterCopyright © 2003 Xerox Corporation. All Rights Reserved.4-2Automatic Diagnostic ToolsThis topic includes:■ "PhaserSMART Technical Support" on page 4-2■ "Front Panel i Button" on page 4-2■ "PrintingScout" on page 4-2Xerox provides several automatic diagnostic tools to help you produce and maintain printquality.PhaserSMART Technical SupportPhaserSMART Technical Support is an automated, Internet-based support system. Use yourdefault web browser to send diagnostic information from your printer to our web site foranalysis. PhaserSMART Technical Support examines the information, diagnoses the problem,and proposes a solution. If the problem is not resolved with the solution, PhaserSMARTTechnical Support assists you in opening a Service Request with Xerox Customer Support.To access PhaserSMART Technical Support:1. Go to www.phaserSMART.com.2. Enter your printer’s IP address in the browser address window.If you have other questions or problems, click the appropriate PhaserSMART TechnicalSupport topic to continue.Front Panel i ButtonThe front panel information button, i button, on your printer provides a wealth of informationabout your printer and how it works. You can press the i button at any time to get additionalinformation about the messages displayed on the front panel.PrintingScoutPrintingScout, installed with your printer driver and available only with Windows,automatically checks the printer status and sends instant notification to your computer if theprinter needs attention.Whenever the printer is unable to print your document, the printer automatically sends an on-screen message that provides helpful text and illustrations showing how to fix the printer.
