Troubleshooting310 Xerox ® AltaLink ® C80XX Series Multifunction PrinterUser GuidePrint-Quality Problems and SolutionsUse the following table to find solutions to print-quality problems.Note: At the printer control panel, press the Home button.Touch Device > Information Pages >Troubleshooting Print Quality Page > Print.Problem SolutionSmears, Smudges, and StreaksDark or light marks appear on your output.Run a print job consisting of several blank pages throughthe printer to remove toner accumulated on the fuser.If the problem persists, print the test pages to helpdetermine which component is causing the image-qualityproblem.• If the defect occurs in one color only, replace thecorresponding imaging unit.• If the defect occurs in all colors and is visible on all thetest pages, replace the fuser.Repeating Spots or LinesSpot or lines appear at regular intervals on theprints.1. To identify the part of the printer that is causing theproblem, print the Repeating Defects page. At thecontrol panel, press the Home button, then touchDevice > Tools > Troubleshooting > Support Pages >Repeating Defects Page > Print.2. To identify the part responsible for the repeating spotsor lines, follow the instructions on the RepeatingDefects page.3. To correct the problem, replace the printer partidentified on the Repeating Defects page.Colors Look WrongColors are off or look drastically wrong.1. Verify that the printer is on a solid, level, and flatsurface.2. Perform the Print Calibration procedure. At the controlpanel, press the Home button, then touch Device >Tools > Troubleshooting > Calibration > PrintCalibration > Next, then follow the instructions.
