Paper handling - 70Printer problemsProblems Possible Reason/SolutionNo power • Press the power switch to the <|> position to switch onthe power.• Switch off the power to the printer and connect thepower cord to the power outlet again. Then, switch onthe printer.• Connect the printer to a power outlet with a suitablevoltage and current rating.Cannot print • If the [Ready] indicator light is off, this printer is in menusetting mode. Press the [Menu] button to exit.Print job sent butthe indi-cator light is notblinking or on• Switch off the power and check the interface cable con-nection.• Check the interface port settings. Make sure that theprotocol settings are set up correctly on the CentreWareInternet Services.• Check the computer environment, such as the printerdriver. light is on • Check the displayed message and solve the problem. light isblinking• An error that you cannot solve on your own hasoccurred.Write down the displayed message or error code, switchoff the power, pull out the power plug from the outlet,and then contact our Customer Support Center or thenearest dealer for assistance. light isblinking but thereis no printout• There are jobs being processed in the printer.Cancel printing or force the remaining data to beprinted. To force the printing job, press the button. To cancel the job, press button.Sections ofprinted documentare missing. Thetest is printed in adifferent locationthan expected• Check and set the paper guides to the correct positions.• Check that the paper size on the print driver or the con-trol panel is set properly.• Check if the margin setting is correct in the print setting.
