Phaser 8400/8500/8550/8560 Color Printer Service Manual 5-7Print-Quality TroubleshootingPrint Too Light or Too DarkThe overall image density is too light or dark.Initial Actions■ Check the media used is supported by this printer.■ Check the media settings are correct at the Control Panel.Troubleshooting ReferenceApplicable Parts Example Print■ Ink Sticks■ MediaPrint Too Light or Too Dark Troubleshooting ProcedureStep Questions and Actions Yes No1 Check that the paper type settings match thedriver and application settings being used,especially if printing on transparency.Did this correct the problem?Complete. Go to Step 2.2 Adjust the print mode or Color settings.Did this correct the problem?Complete. Go to Step 3.3 Insert new ink and print a solid fill test print.Run the test print until the affected colorreturns to normal. The ink may bediscolored due to age or lack of use over anextended period of time.Did this correct the problem?Complete. Go to Step 4.4 If the problem is occurring for only onecolor, purge the ink up to 10 times to clearthe ink or until discoloration is cleared.Did this correct the problem?Complete.s8500-034
