Xerox PHASER 8500 Service Manual

Also see for Phaser 8400: User safety Competitive comparison Quick reference guide Reference guide Review guide

Contents

Xerox PHASER 8500 Service Manual Manual pdf 239 page image

Phaser 8400/8500/8550/8560 Color Printer Service Manual 5-33Print-Quality TroubleshootingImage Is Offset or Cut-Off1. Print an information page (internal page embedded in the printer).2. Verify that the tray guides are adjusted correctly.3. Ensure that the paper size settings for the driver and printer match thepaper loaded in the tray.4. Check the application for the correct image sizing and orientation.Poor Ink Adhesion, Poor Image DurabilityFollow these steps if the ink is flaking off the print after the print is complete.1. If a specialty coated paper is being used (for example, glossy media), trya different paper. Xerox transparency film provides the best ink adhesionversus off-the-shelf transparency film.2. Verify the Preheater temperature using diagnostics.3. The Drum is too cold or too hot. Verify the Drum temperature usingdiagnostics. Ensure that the Drum Temperature Sensor is properlypositioned and has no contamination between it and the Drum surface.Image durability is almost always an issue with the paper being used. It isnever an issue with the printer’s Printhead.