OverviewXerox® Phaser® 3020User Guide94OverviewThis section provides information on what to do if a problem occurs with your machine. Follow thisproblem-solving procedure:1. When the machine status light changes or an error occurs, follow the steps indicated in thissection to resolve the problem.2. If the problem cannot be resolved, power off and on, and try the job again.3. If the problem persists, call for service.Machine Status IndicatorThe color of the Status LED located on the control panel indicates the machine’s current status. Thetable below describes the various indicators.Color Status DescriptionNone Off Machine is offline ORMachine is in Power Saver mode, if Machine Status lightis off but Power button is blue.GreenOn The machine is on-line and ready to be used.Blinking The machine is receiving and printing data.RedBlinking Waiting for the WPS button to be pressed for manualprinting.On • A cover is open. Close the cover.• There is no paper in the tray. Load paper in the tray.(See Paper and Media.)• The machine has stopped due to a major error.• Manual duplex job is printing.OrangeBlinking • Upgrading firmware.On • A paper jam has occurred (See Clearing PaperJams.).
