Further AssistanceXerox® Phaser® 3020User Guide12Further AssistanceFor any additional help visit our customer Web site at www.xerox.com or contact the Xerox SupportCenter quoting the machine serial number.Xerox Support CenterIf a fault cannot be resolved by following the display instructions, check the Troubleshooting chapter ofthis guide. If the difficulty persists, contact the Xerox Support Center. The Xerox Support Center willwant to know the nature of the problem, the machine serial number, the fault code if any, plus thename and location of your company.The Machine Serial Number can be found on the Configuration Report under ‘Device Profile’. The serialnumber is also located on the data plate on the rear cover of the device.DocumentationMost answers to your questions will be provided by this User Guide. Alternatively, you can accesswww.xerox.com/support for additional support and for the following documents:• Install Guide - contains information about installing the machine.• Quick Use Guide - provides basic information on how to use the machine.
