Xerox Phaser 3100MFP/X User Manual

Also see for 3100MFPX - Phaser B/W Laser: User guide User manual Evaluator guide Instructions Installation instructions

Contents

Xerox Phaser 3100MFP/X User Manual Manual pdf 84 page image

Phaser 3100MFP/X- 79 -13 - MaintenancePrinter issuesError messagesWhen the printer encounters any of the problemsdescribed below, the corresponding message is shownon the machine display.Paper jamWhen printing, a sheet of paper may get stuck in theprinter or the paper tray and cause a paper jam.In case of a paper jam in the machine, the followingmessage appears:1 Open the paper jam cover located at the back ofthe machine.2 Remove the jammed sheet of paper and close thecover.3 Open and close the front cover.The printer starts again automatically.In case of paper jam, the following message appears:1 Remove the print cartridge and check if a sheet isjammed.2 Remove the sheet of paper which causes the paperjam.3 Put the print cartridge in the machine, or removethe paper tray and remove the sheet of paper whichcauses the paper jam.4 Check that the paper sheets in the paper tray arecorrectly placed.5 Replace the paper tray in the machine.Message ActionCHECK TONERCheck the presence of aprint cartridge in themachine.TONER NEAR ENDIndicates that yourconsumable will needchanging soon.REPLACE PAPER Add paper in tray.HEATING Message displayed whenstarting the machine.CLOSE COVERPRINTERThe printer front cover isopen, close it.TONER EMPTYREPLACE Replace the print cartridge.PAPER JAMREMOVE TONERA sheet of paper is jammedin the machine. Take outthe print cartridge andremove the jammed papersheet. Take out the papertray and remove thejammed paper sheet. Thenopen and close theconsumable cover.PAPER JAMEXTERNAL TRAYA sheet of paper is jammedin the machine. Open thepaper jam cover. Removethe jammed paper sheet.Then open and close theconsumable cover.PAPER EMPTY Add paper in the paper tray.INFORMATION**You should cleanthe roller of thescanner feeder.Please refer to usermanual. Press when theroller is cleaned**.The document feedercannot transport papersheets anymore (dust, dirtor debris obstructing therollers). Clean the roller ofthe document feeder.NoteAfter one of the error messages listedabove is displayed it may result in thecancellation of an active print job (seePC printing issues, page 81).In case of printing of received fax, theprint job is always restarted afterclearing of the error.PAPER JAMEXTERNAL TRAYCAUTIONThe fusion unit can reach a veryhigh temperature during theoperation. To prevent any harm, donot touch this area. For details,refer to Positions of Safety labelson the machine, page 10.PAPER JAMREMOVE TONER