3-58 Phaser 6121MFP Service ManualError Messages and CodesJam Error ProceduresCheck Tray 1 PaperThe leading edge of the media does not reach the registration sensor on timeafter the Tray1 feed solenoid has been energized. This is a feed error at Tray 1.Applicable Error Code• Check Tray1 PaperLoad Paperor remove top sheet.Initial ActionsFollow the directions in “Initial Actions for Jam Errors” on page 3-56.ProcedureTroubleshooting Reference TableApplicable Parts Wiring and Plug/Jack References■ Registration Sensor, PL7.2.3■ Tray 1 Pick-up Solenoid, PL6.0.19■ Engine Control Board, PL13.0.20■ Board Locations (page 2-10)■ Sensors and Switches (page 2-11)■ Motors, Fans, and Solenoids(page 2-12)■ Imaging Wiring (page 10-15)■ Map 1 - Engine Control BoardPlug/Jack Locator (page 10-5)Troubleshooting Procedure TableStep Action and Questions Yes No1 Check the media.Is the paper damp or theincorrect media for the printer?Replace withpaper that meetsthe specificationsfor the printer. Ifthe problempersists, go to step2.Go to step 2.2 Check the Engine Control Boardconnectors P/J10 and P/J12.Are the connectors seatedproperly?Go to step 3. Reseat theconnectors. If theproblem persists,go to step 3.
