Viewing Current Errors on the Control PanelWhen an error condition occurs, a message appears on the control panel to inform youof the problem. Error messages warn you about printer conditions that prevent theprinter from printing or degrade printing performance. If more than one error occurs,only one is displayed on the control panel.Using the Integrated Troubleshooting ToolsYour printer has a set of reports that you can print. These reports include theDemonstration Print page and the Error History report that can assist you introubleshooting certain problems. The Demonstration Print page prints an image toshow print quality. You can use this page to troubleshoot print-quality issues with theprinter. The Error History report prints information on the most recent printer errors.Printing Information Pages1. At the printer control panel, press the Home button.2. Touch Device > About > Information Pages.3. To print an Information Page, touch the needed page.4. To return to the Home screen, press the Home button.Printing the Error History Report1. At the printer control panel, press the Home button.2. To print the Error History Report, touch Device > Support > Support Pages > ErrorHistory Report.3. To return to the Home screen, press the Home button.Online Support AssistantThe Online Support Assistant is a knowledge base that provides instructions andtroubleshooting help to solve your printer problems. You can find solutions forprint-quality problems, paper jams, software installation issues, and more.To access the Online Support Assistant, go to www.xerox.com/office/VLC600support.More InformationYou can obtain more information about your printer from these sources:LocationResourcePackaged with the printer.Installation Guidewww.xerox.com/office/VLC600docsOther documentation for your printerUnited States: www.xerox.com/rmlnaEuropean Union: www.xerox.com/rmleuRecommended Media List8-25Xerox® VersaLink® C600 Color PrinterUser GuideTroubleshooting
