Internet/Intranet ConnectionXerox WorkCentre 7232/7242 System Administration Guide 203Internet/Intranet ConnectionThis section explains the troubleshooting procedures and restrictions while usingInternet and intranet connections.TroubleshootingThis section explains what to do when a problem occurs while using Internet or intranetconnections. The possible problems and actions are as follows.When you cannot connect to the Internet/intranetCannot send E-Mail(Mail Notice Service, InternetFax, Scan to E-mail)Check if the E-mail addressof the machine is set.Set the E-mail address of themachine.Check if [Mail Notice Service]is activated.Activate [Mail NoticeService].Check if [Send E-mail] isactivated.Activate [Send E-mail].Check if the SMTP Server IPAddress or POP3 Server IPAddress is set correctly.Set the SMTP Server IPAddress or POP3 Server IPAddress.Use CentreWare InternetServices to check if the MailNotice settings are setcorrectly.Set the Mail Notice settings.Use CentreWare InternetServices to check if therecipient mail addresses areset correctly.Set the recipient mailaddresses.Check if your SMTP or POP3server functions correctly.Check your SMTP or POP3server.Problem Confirmation Method ActionProblem ActionAuthentication service on aremote server is notsupported on the machine.Basic authentication only is supported on the machine.NTLM/digest is not supported. Change to authenticationusing SSL as security considerations require.The remote cooperationservice and the machinemodel options do not match.If using remote services, purchase the correspondingproduct, model, or options as necessary.The IP address is not setcorrectly.Check the IP address setting. If the IP address is not setcorrectly, supply a fixed IP address, or use DHCP or Autonetto assign an IP address.
