Problems using E-mail Print/Mail Notice Service/iFaxXerox CopyCentre/WorkCentre/WorkCentre Pro 123/128 System Administration Guide 161Problems using E-mail Print/Mail Notice Service/iFaxThis section explains what to do when a problem occurs while using E-mail Print, MailNotice Service, or iFax feature. The possible causes, confirmation methods, andactions are as follows. If a problem still exists after the corrective action has beenperformed, follow the Problem Solving Procedures on page 145 to seek furtherassistance.Clicking the [Apply NewSettings] button will displaymessages like “the serverhas returned ineffective orunrecognizable response” or“no data”.Check if the user ID andpassword are correct.Enter the correct user ID andpassword.Reboot the machine.Cannot delete the job. – Wait for a while and then clickthe [Refresh Status] button.Cause Confirmation Method ActionCause Confirmation Method ActionE-mail Print does notfunction.Use the touch screen tocheck if the E-mail address ofthe machine is set.Set the E-mail address of themachine.Use the touch screen tocheck if [Receive E-mail] isactivated.Activate [Receive E-mail].Use the touch screen tocheck if the SMTP Server IPAddress or POP3 Server IPAddress is set correctly.Set the SMTP Server IPAddress or POP3 Server IPAddress.Use the touch screen tocheck if the POP3 ServerLogin Name or POP3 ServerPassword is set correctly.Set the POP3 Server LoginName or POP3 ServerPassword.Use the touch screen tocheck if [Enter RejectedDomain Names] is selectedin [Domain Filtering] and yourdomain is included in therejected domain name.Set [Domain Filtering] to [Off].Or remove your domainname from the rejecteddomain name.Check if your SMTP or POP3server function correctly.Check your SMTP or POP3server.
