5-16 Phaser 3140/3155/3160 Printer Service ManualPrint-Quality TroubleshootingGhosting (2)There is ghosting at 75.3 mm intervals when printing on card stock ortransparencies using the manual feeder. When printing on thicker media ortransparencies, a higher transfer voltage is required. Setting the Paper Type toThick provides a higher voltage level to the Print Cartridge.Initial Actions• Check that the Paper Type is set to Thick in the printer driver.• Verify the paper is within the printer specifications (refer to “Media and TraySpecifications” on page 1-16).4 Clean the Power Supply Boardcontacts.Does the image quality improve?Complete. Go to step 5.5 Replace the Power Supply Board(page 8-54).Does the image quality improve?Complete. Go to step 6.6 Check the Controller Boardinstallation. Reseat the ControllerBoard connectors.Does the image quality improve?Complete. Replace theControllerBoard(page 8-51).Troubleshooting Reference TableApplicable Parts Example PrintTroubleshooting Procedure TableStep Actions and Questions Yes No1 Check that Paper Type is set to Thickin the prnter driver.Is the driver set to Paper Type Thick?Clean thePower SupplyBoard contacts.If problempersists, go toGhosting (1).Set Paper Typeto Thick.Troubleshooting Procedure Table (Continued)Step Actions and Questions Yes NoDigital PrinterDigital PrinterDigital PrinterDigital PrinterDigital PrinterDigital Printer75.5 mm75.3 mmDownloaded From ManualsPrinter.com Manuals
