Phaser 3140/3155/3160 Printer Service Manual 3-11Error Messages and CodesPaper Jam 2A Jam 2 occurs when there is a jam in front of or inside of the Fuser, or when themedia is stuck in the Exit Roller and in the Fuser just after passing through theFeed Actuator.If the media is rolled in the Fuser Roller, it can be caused by:• A Fuser guide claw is broken or bent.• The spring of a guide claw is broken or bent.• The Heat Roller or Pressure Roller is seriously contaminated with toner.Initial Actions• Check the paper path for obstructions or debris.• Cycle printer power.• If the problem persists, refer to the following procedure.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ Power Supply Board, PL1.0.1■ Feed Actuator, PL6.0.57■ Map 4 - 110V and 220V Power SupplyBoardsTroubleshooting Procedure TableStep Actions and Questions Yes No1 Is the jam occurring in front of orinside of the Fuser?Replace thePower Supply(page 8-54).If the problempersists go tostep 2.Go to step 2.2 Is the jam occurring in the exit rollerand the Fuser just after passingthrough the Feed Actuator?Replace theFeed Actuator(page 8-40).Complete.Downloaded From ManualsPrinter.com Manuals
