User Guide for T5 Series IP Phones1722. You can do the following: Press Hold to place the current multicast RTP session on hold.The sender’s phone places the multicast RTP session on hold and receiver’s phonereleases the session.To resume the held multicast RTP session, press Resume.The multicast RTP session is re-established. Press End Call to end the multicast RTP session.NoteSending RTP Stream via a Paging List KeyProcedure:1. Press the paging list key when the phone is idle.2. Select a desired paging group.3. Press Paging to send RTP.4. Your can do the following: Press Hold to place the current multicast RTP session on hold.The sender’s phone places the multicast RTP session on hold and receiver’s phonereleases the session.To resume the held multicast RTP session, press Resume.The multicast RTP session is re-established. Press End Call to end the multicast RTP session.Automatic Call Distribution (ACD)ACD is often used in offices for customer service, such as call center. The ACD system handleslarge volumes of incoming calls from callers who have no need to talk to a specific person butwho require assistance from any of multiple persons at the earliest opportunity. ACD on theSIP-T46S/T46G IP phone allows the ACD system to distribute large volumes of incoming calls tothe registered ACD users. To use this feature, you should configure an ACD key in advance. Formore information on ACD key LED indicators, refer to LED Instructions.Note ACD is not available by default. Check with your system administrator to find out if this feature isavailable on your phone.Multicast RTP is one way only from the sender to the multicast address(es) (receiver). Foroutgoing RTP multicasts, all other existing calls on the phone will be placed on hold.
