Call Pickup 69Call Pickup Use the Call Pickup feature to answer a call that is ringing on anothertelephone.There are two types of call pickup:■ Directed Call Pickup — Allows you to answer a call ringing on thetelephone of a specific user. Both you and the other user must bemembers of the same Directed Call Pickup group. Each Directed CallPickup group is assigned a security code by the administrator. Youmust enter this security code when using Directed Call Pickup toanswer a call.■ Group Call Pickup — Allows you to answer a call ringing on thetelephone of any user who is a member of a configured Group CallPickup group. A Group Call Pickup group is a collection of phones thatallow each member of the group to answer another member's calls.Your administrator can also configure a Group Call Pickup group thatallows non-group members to answer a call ringing on a telephone inthe group.Directed Call Pickup To answer a call that is ringing on a specific user’s telephone:1 Pick up your handset.2 Press Feature + 455.The Display Panel prompts you to enter your group security code.3 Enter the your group security code.The Display Panel prompts you to enter the extension of the ringingphone.4 Enter the extension number.Alternatively for steps 2, 3, and 4, you can enter feature code (455),group security code, and the extension of the ringing telephone in thefollowing format:*455* code>*The call is directed to your telephone.Group Call Pickup To answer a call that is ringing on a group member’s telephone:1 Pick up your handset.2 Dial the Group Call Pickup extension.
