Troubleshooting Questions and AnswersChapter 12 Solving Problems 141Why did all the other disk drives in my pool disappear when I only removedone disk drive?If your IP SAN includes multiple iSCSI Storage Appliances, all remaining diskdrives in a pool may disappear from the Adaptec Storage Manager GUI and the CLIdevice list if you remove a disk drive from the pool. Refresh the GUI and the CLIdevice list by shutting down and restarting the iSCSI Storage Appliance.Why don’t the configuration changes I made using the CLI appear in AdaptecStorage Manager?If you are using the CLI and Adaptec Storage Manager concurrently, changes madein the CLI may not appear in the Adaptec Storage Manager GUI immediately. PressF5 to refresh the window.Why can’t my system connect to the VDS Provider?At this time, Adaptec Storage Manager does not support Internet Protocol Version 6(IPv6).Follow the instructions for your OS to work around this issue:• For Windows XP (Service Packs installed) or Windows Server 2003, see• For Windows XP (No Service Pack Installed)• For Windows VistaWindows XP (Service Packs Installed) or Windows Server 20031 Log on to the system with a user account that has privileges to change networkconfiguration.2 In the Control Panel, double-click Network Connections.3 Right-click any local area connection, and then click Properties.4 Select Microsoft TCP/IP version 6 (Windows XP with SP2 or Windows Server 2003).orSelect Microsoft IPv6 Developer Edition (Windows XP with SP1) .5 Click Uninstall.6 When prompted to confirm the removal of the Microsoft IPv6 Developer Editionor Microsoft TCP/IP version 6 protocol, click OK.
