IntroductionxiiWPIM-T1/DDS User’s GuideGETTING HELPFor additional support related to this device or document, contactCabletron Systems:Before calling Cabletron Systems, have the following informationready:• Your Cabletron Systems service contract number• A description of the failure• A description of any action(s) already taken to resolve the problem(e.g., changing mode switches, rebooting the unit, etc.)• The serial and revision numbers of all involved Cabletron Systemsproducts in the network• A description of your network environment (layout, cable type, etc.)• Network load and frame size at the time of trouble (if known)• The device history (i.e., have you returned the device before, is this arecurring problem, etc.)• Any previous Return Material Authorization (RMA) numbersn Indicates the generic use of a number. (e.g., 19nn indicates afour-digit number in which the last two digits are unknown.)[] In the Local Management screens, the brackets indicate that avalue may be entered or selected. In the format descriptions in theNetwork Tools section, required arguments are enclosed in [].<> In the format descriptions in the Network Tools section, optionalarguments are enclosed in <>.World Wide Web http://www.cabletron.com/Phone (603) 332-9400Internet mail support@cabletron.comFTP ftp://ftp.cabletron.comLoginanonymousPasswordyour email addressTo send comments or suggestions concerning this document, contact theCabletron Systems Technical Writing Department via the followingemail address: TechWriting@cabletron.comMake sure to include the document Part Number in the email message.