Black plate (8,1)Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-6006999) -2014 - CRC - 9/11/1313-8 Customer InformationTransportation OptionsWarranty service can generally becompleted while you wait. However,if you are unable to wait, GM helpsto minimize inconvenience byproviding several transportationoptions. Depending on thecircumstances, your dealer can offerone of the following:Shuttle ServiceShuttle service is the preferredmeans of offering CourtesyTransportation. Dealers may provideshuttle service to get you to yourdestination with minimal interruptionof your daily schedule. This includesone-way or round-trip shuttle servicewithin reasonable time and distanceparameters of your dealer's area.Public Transportation or FuelReimbursementIf the vehicle requires overnightwarranty repairs, and publictransportation is used instead ofyour dealer's shuttle service, theexpense must be supported byoriginal receipts and can only be upto the maximum amount allowed byGM for shuttle service. In addition,for U.S. customers, should youarrange transportation through afriend or relative, limitedreimbursement for reasonable fuelexpenses may be available. Claimamounts should reflect actual costsand be supported by originalreceipts. See your dealer forinformation regarding the allowanceamounts for reimbursement of fuelor other transportation costs.Courtesy Rental VehicleYour dealer may arrange to provideyou with a courtesy rental vehicle orreimburse you for a rental vehiclethat you obtain if the vehicle is keptfor an overnight warranty repair.Rental reimbursement will be limitedand must be supported by originalreceipts. This requires that you signand complete a rental agreementand meet state/provincial, local, andrental vehicle provider requirements.Requirements vary and may includeminimum age requirements,insurance coverage, credit card, etc.You are responsible for fuel usagecharges and may also beresponsible for taxes, levies, usagefees, excessive mileage, or rentalusage beyond the completion of therepair.It may not be possible to provide alike vehicle as a courtesy rental.Additional ProgramInformationAll program options, such as shuttleservice, may not be available atevery dealer. Please contact yourdealer for specific informationabout availability. All CourtesyTransportation arrangements will beadministered by appropriate dealerpersonnel.General Motors reserves the right tounilaterally modify, change,or discontinue CourtesyTransportation at any time and toresolve all questions of claimeligibility pursuant to the terms andconditions described herein at itssole discretion.
