Error Code Table (Listed by Number)13-2Troubleshooting13Error Code Table (Listed by Number)Errors in reports are recorded as numbers because there is not enough space to print adetailed description of the error in the report. When errors are recorded in reports, note theerror code number, and check it against the table below to learn more about what caused theerror and how to remedy it.#0001Cause A document may be jammed in the ADF (Automatic Document Feeder) whenusing direct sending.Remedy Remove the jammed document and try again. (See Chapter 7,“Troubleshooting,” in the Reference Guide.)#0003Cause The document is longer than 1 meter or it has taken more than 32 minutes tosend the document when using direct sending.Remedy Make a reduced copy of the document with a copy machine, then send the copy.You can also cut the document to the effective scanning size for faxing orcopying. (See “Document Size”, on p. 14-5.)#0005Cause 1 The other party’s fax machine did not respond within 55 seconds.Remedy Send the document again. Contact the other party and have them check their faxmachine. You can try to send the document manually. If you are making anoverseas call, add pauses to the registered number.Cause 2 The other party is not using a G3 fax machine.Remedy Check with the other party, and send the document to a G3 fax machine. If theother party does not have a G3 fax machine, try sending your document using atransmission mode that the other party supports.
