When Trouble Occurs 13-13Troubleshooting13When Trouble OccursIf an error occurs during sending or receiving, or there is malfunction in the machine, check thefollowing causes and remedies.Sending DocumentsCannot send document after dialing.Cause 1 The documents are not correctly set in the ADF (Automatic Document Feeder).Remedy Remove the documents, and set them correctly on the machine. (See “Settingthe Document on the Machine”, on p. 3-3.)Cause 2 The number is not dialed correctly.Remedy Check the number registered under the speed dialing key, and make sure it iscorrect. You may want to print a list of all registered speed dialing numbers thatare assigned to keys or codes. If you do not have time to check and correct theregistered number immediately, use regular dialing. (See “Printing the SpeedDialing Lists”, on p. 12-2, and “Using Speed Dialing”, on p. 2-34.)Cause 3 The transmission speed is too fast for the telephone lines in your area, or thetelephone lines in your area may be in poor condition.Remedy Select a slower transmission speed.Cause 4 The other fax machine is out of paper.Remedy Call the other party, and make sure their fax machine is supplied with paper.The memory fills up immediately when you try to send.Cause 1 You are using high-resolution scan settings such as ‘Super Fine’, ‘Ultra Fine’, or‘Text/Photo’.Remedy The ‘Super Fine’, ‘Ultra Fine’, or ‘Text/Photo’ settings can use large amounts ofmemory when scanning certain types of documents. Use the standard scanningmode and direct sending to send your document. (See “Direct Sending”, onp. 3-17.)
