Canon PIXMA iP3000 Series Quick Start Manual

Also see for iP3000 - PIXMA Photo Printer: Supplementary guide Quick start guide Simplified service manual Easy Setup instructions Simplified service manual

Contents

Troubleshooting66Cannot Install the Printer DriverProblem Possible Cause Try ThisCannot Install thePrinter DriverInstallationprocedure notfollowed correctlyFollow theEasy Setup Instructions packaged with your printer for proper printerdriver installation.If the installer was forced to be terminated due to an error, Windows may beunstable. Remove the CD-ROM from the CD-ROM drive and restart your computer.Reinstall the printer driver. If this problem persists, refer to your Windowsdocumentation for more information.Other applications(including anti-virussoftware) runningin the backgroundOther applications opened on your computer can interfere with the installationroutine. Close all open software applications before reinstalling the printer driver.Refer to theEasy Setup Instructions for installing the printer driver.Installation doesnot startautomatically whentheSetup Software& User’s Guide CD-ROM is insertedinto the driveIf the printer driver installation did not start automatically when you inserted theSetup Software & User’s Guide CD-ROM into the CD-ROM drive:1. Click SStart and select MMy Computer.2. Double-click the CCD-ROM icon.For non-Windows XP, open the MMy Computer window, and then double-click theCD-ROM icon.Double-click the CCD-ROM icon on your desktop to start installation.Installation CD-ROM is not workingproperlyEnsure that there are no problems with theSetup Software & User’s Guide CD-ROM.If there is any problem with theSetup Software & User’s Guide CD-ROM, contactthe Customer Care Center.Use Windows Explorer to ensure that the CD-ROM can be read.Ensure that the CCD-ROM icon is displayed on the desktop.Unable to proceedbeyond the PPrinterPort screen Reinstall the printer driver.1. Click CCancel on the PPrinter Connectionscreen.2. Click SStart Over on the IInstallationFailure screen.3. Click BBack on the screen which appearsnext.4. Click EExit on the Welcome screen, thenremove the CD-ROM.5. Turn the printer and the computer off.6. Check the cable connection.7. Restart the computer.8. Carefully follow the proceduresdescribed in theEasy SetupInstructions and reinstall the driver.