Canon PIXMA iP3000 Series Quick Start Manual

Also see for iP3000 - PIXMA Photo Printer: Supplementary guide Quick start guide Simplified service manual Easy Setup instructions Simplified service manual

Contents

Troubleshooting77An Error Message Appears on the ScreenProblem Possible Cause Try ThisWriting Error/Output Error/CommunicationErrorPrinter is not ready Ensure that the PPOWER lamp lights green.If the PPOWER lamp is off, turn the printer on.The PPOWER lamp will flash green when the printer is initializing. Wait until thePOWER lamp stops flashing.When the PPOWER lamp is flashing orange, an error may occur in the printer. Fordetails on how to resolve the error, refer to “HHandling Error Messages” on page75.Paper is not loaded Load paper and press the RRESUME/CANCEL button.If paper is loaded, ensure that the paper source is selected correctly. Select thepaper source with the Paper Feed Switch on the printer, or select it in the printerdriver.Paper is not loadedcorrectly Remove the paper, fan the paper to ensure that sheets are not sticking together,and reload the paper correctly into the Sheet Feeder or Cassette.Printer port settingdoes not match theinterface connectedto the printerCheck the printer port settings.1. Open the PPrinter Properties dialog box.See “OOpening the Printer Properties Dialog Box Directly from the StartMenu” on page 28.2. Click the PPort tab (or the DDetails tab) to confirm the port settings.A parallel port is selected if the port on the printing side is LPT1: (ECP printerport). A USB port is selected if either USBnnn (Canon iPXXXX) orMPUSBPRNnn (Canon iPXXXX) (where n is a number, and XXXX is 4000 or3000) is indicated.If the port setting is not correct, change the port setting according to theinterface you are using on the PPort tab (or the DDetails tab), or reinstall theprinter driver.Faulty connection Ensure that the printer cable is securely connected to the computer.z If using a switching hub or other device, disconnect the printerand reconnect it directly to the computer and try printing again.If successful, the problem may have been with the device.z There could also be a problem with the cable(s). Replace thecable(s) and try printing again.Printer driver is notinstalled properlyUninstall then reinstall the printer driver.1. Click SStart, and select AAll Programs (or PPrograms), the name of your printer,and UUninstall.2. Follow the on-screen instructions to uninstall the driver.3. Follow the procedures described in theEasy Setup Instructions and reinstallthe printer driver.