Troubleshooting67Print Quality is Poor or Contains ErrorsProblem Possible Cause Try ThisInk does not ejectproperly/Printing isBlurred/Colors areWrong/WhiteStreaks appearInk tank is not seatedproperly/Ink tank isemptyCheck that the ink tanks are firmly seated in the Print Head and reseat them ifnecessary.Check that the correct ink tanks are installed and that they are in the correctorder.Check to see if all the orange tape has been peeled off as shown in (1). If thereremains a part of the orange tape as shown in (2), remove it thoroughly.If ink tank is empty, replace the ink tank. See “Replacing an Ink Tank” on page42.Print Head ismisaligned Align the Print Head.See “Aligning the Print Head” on page 61..Print Head nozzles arecloggedPrint the nozzle check pattern to check for uneven ink output.See “Printing the Nozzle Check Pattern” on page 49..See “Print Head Cleaning” on page 53.Paper loaded wrongside upCheck the print side of the paper.Follow the instructions packaged with your specialty media forloading and handling.Incorrect paper typeOn the MMain tab of the printer driver, confirm that the MMedia Type selectedmatches the paper loaded.In the Print dialog box of the printer driver, select QQuality & Media from thepop-up menu, and then confirm that the MMedia Type selected matches thepaper loaded.Glossy photo paperother than the Canonspecialty media isusedSelect OOther Photo Paper from MMedia Type. It may resolve the problem. Loadone sheet at a time and remove each sheet as soon as it is printed.Print Quality is not setproperly Be sure to set the PPrint Quality setting to HHigh in Windows, or FFine inMacintosh.1. Open the PPrinter Properties dialog box.2. On the MMain tab, click HHigh for the PPrint Quality setting.When you cannot choose the HHigh setting or when the print quality doesnot improve, select CCustom, click SSet and then adjust the QQuality bar forhigher print quality.1. Open the PPrint dialog box.2. Select QQuality & Media from the pop-up menu and then click DDetailedSetting.3. Drag the PPrint Quality slide bar to the FFine end.(1) (2)