4920CauseCannot cut paper for one of the following reasons.• Paper that has been cut remains on the output guide.• There is a foreign object near the output slot that is obstructing the cutter blade.• The paper is not being used under the recommended usage conditions.• The paper in use cannot be used with Automatic cut.What to Do• Paper that has been cut remains on the output guideFollow the steps below to resume printing.1. Tip back the release lever and remove the paper.Removing the Roll from the PrinterRemoving Sheets3. Load the paper.Loading Rolls in the PrinterLoading Sheets in the Printer3. If "There is a job whose printing is not complete. Do you want to print this job?" appears onthe touch screen, tap Yes.Printing will resume, starting from the page on which the error occurred.Loading Rolls in the Printer• A foreign object near the output slot is obstructing the cutter bladeFollow the steps below to resume printing.1. Open the top cover and remove any foreign objects.2. If "There is a job whose printing is not complete. Do you want to print this job?" appears onthe touch screen, tap Yes.Printing will resume, starting from the page on which the error occurred.• Paper not being used under the recommended usage conditionsEvery paper type has different recommended conditions of use. Use all paper under its recommendedusage conditions.See the media information list for recommended usage conditions.Paper Information List• The paper in use cannot be used with Automatic cutSet the roll paper cutting method to User cut and cut the roll paper with a cutting implement such asscissors.Specifying the Cutting Method for Rolls879