Delivery arrangementsDelivery within the United States or Canada is by air-ride truck with custom-designedshipping material, crate, and pallet. International delivery normally involves air freight.Unless otherwise instructed, the EMC Traffic Department arranges for deliverydirectly to the customer’s computer room. To ensure successful delivery of thesystem, EMC has formed partnerships with specially selected moving companies.These companies have moving professionals trained in the proper handling of large,sensitive equipment. These companies provide the appropriate personnel, floorlayments, and any ancillary moving equipment required to facilitate delivery. Movingcompanies should check general guidelines, weights, and dimensions.NOTICEInform EMC of any labor union-based restrictions or security clearance requirementsprior to delivery.Pre-delivery considerationsTake into account the following considerations prior to the delivery at your site:l Weight capacities of the loading dock, tailgate, and service elevator if delivery is toa floor other than the receiving floor.l Length and thickness of covering required for floor protection.l Equipment ramp availability if the receiving floor is not level with computer roomfloor.l Set up the necessary network and gateway access to accommodate EMC SecureRemote Support (ESRS) so that it will be available and operable for the installationdate.Moving up and down inclinesTo prevent tipping when moving up and down inclines, the following guidelines arerecommended:l When moving cabinets, all doors/drawers should be closed.l When moving the cabinet down an incline, the front of the cabinet must go first.l When moving the cabinet up an incline, the rear of the bay goes last.All portions of the bay will clear ramp and threshold slopes up to 1:10 (rise to runratio), per Code of Federal Regulations — ADA Standards for Accessible Design, 28CFR Part 36.Delivery and transportation20 Site Planning Guide VMAX 250F, VMAX 450F, VMAX 850F, VMAX 950F with HYPERMAX OS
