5-6 Dell Latitude XPi CD Reference and Troubleshooting GuideFigure 5-1. Diagnostics ChecklistName: ______________________________________________________________Date: ____________________Address: _____________________________________________________________Phone no.: _______________Service tag (bar code on the bottom of the computer):__________________________________________________Return material authorization number (if provided by Dell support technician):______________________________Operating system and version: ____________________________________________________________________Peripherals: ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________PC Cards: _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Are you connected to a network? yes noNetwork, version, and network card: _______________________________________________________________Programs and versions: ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________See your operating system documentation to determine the contents of the system’s start-up files. If the computer isconnected to a printer, print each file. Otherwise, record the contents of each file before calling Dell.Error message or beep code: ______________________________________________________________________Description of problem and troubleshooting procedures you performed: ___________________________________________________________________________________________________________________________________________________________________________________________________________________________Diagnostics Checklist