Dell Latitude XPiCD Reference Manual

Also see for Latitude XPi CD: Manual User guide Service manual

Contents

Dell Latitude XPiCD Reference Manual Manual pdf 135 page image

Warranties and Return Policy D-3department; accessories or parts that are not installed inthe Dell factory; or DellWare products. Monitors, key-boards, and mice that are Dell-branded or that areincluded on Dell’s standard price list are covered underthis warranty; all other monitors, keyboards, and mice(including those sold through the DellWare program) arenot covered. Batteries for portable computers are coveredonly during the initial one-year period of this warranty.Coverage During Year OneDuring the one-year period beginning on the invoicedate, Dell will repair or replace products covered underthis limited warranty that are returned to Dell’s facility.To request warranty service, you must call Dell’s Cus-tomer Technical Support within the warranty period.Refer to Chapter 5, “Getting Help,” to find the appropri-ate telephone number for obtaining customer assistance.If warranty service is required, Dell will issue a ReturnMaterial Authorization Number. You must ship the prod-ucts back to Dell in their original or equivalentpackaging, prepay shipping charges, and insure the ship-ment or accept the risk of loss or damage duringshipment. Dell will ship the repaired or replacementproducts to you freight prepaid if you use an address inCanada. Shipments to other locations will be madefreight collect.NOTE: Before you ship the product(s) to Dell, back upthe data on the hard-disk drive(s) and any other storagedevice(s) in the product(s). Remove any removablemedia, such as diskettes, CDs, or PC Cards. Dell doesnot accept liability for lost data or software.Dell owns all parts removed from repaired products. Delluses new and reconditioned parts made by various manu-facturers in performing warranty repairs and buildingreplacement products. If Dell repairs or replaces a prod-uct, its warranty term is not extended, except as may berequired by law.Coverage During Years Two and ThreeDuring the second and third years of this limited war-ranty, Dell will provide, on an exchange basis,replacement parts for the Dell hardware product(s) cov-ered under this limited warranty when a part requiresreplacement. You must report each instance of hardwarefailure to Dell’s Customer Technical Support in advanceto obtain Dell’s concurrence that a part should bereplaced and to have Dell ship the replacement part. Dellwill ship parts using next-business-day delivery, shippingprepaid if you use an address in Canada. Shipments toother locations will be made freight collect. Dell willinclude a prepaid shipping container with each replace-ment part for your use in returning the replaced part toDell. Replacement parts are new or reconditioned. Dellmay provide replacement parts made by various manu-facturers when supplying parts to you. The warranty termfor a replacement part is the remainder of the limitedwarranty term.You will pay Dell for replacement parts if the replacedpart is not returned to Dell within 30 days after the datethe replacement part was shipped by Dell and for partsused to repair systems not covered by this limited war-ranty. In these events, replacement parts will be priced atDell’s then-current standard prices. Payment for theseparts is due within 30 days from the date of invoice.NOTE: You accept full responsibility for your softwareand data. Dell is not required to advise or remind you ofappropriate backup and other procedures.GeneralDELL MAKES NO EXPRESS WARRANTIESBEYOND THOSE STATED IN THIS WARRANTYSTATEMENT. DELL DISCLAIMS ALL OTHER WAR-RANTIES, EXPRESS OR IMPLIED, INCLUDINGWITHOUT LIMITATION IMPLIED WARRANTIESOF MERCHANTABILITY AND FITNESS FOR APARTICULAR PURPOSE. SOME JURISDICTIONSDO NOT ALLOW LIMITATIONS ON IMPLIED WAR-RANTIES, SO THIS LIMITATION MAY NOT APPLYTO YOU.DELL’S RESPONSIBILITY FOR MALFUNCTIONSAND DEFECTS IN HARDWARE IS LIMITED TOREPAIR AND REPLACEMENT AS SET FORTH INTHIS WARRANTY STATEMENT. THESE WARRAN-TIES GIVE YOU SPECIFIC LEGAL RIGHTS, ANDYOU MAY ALSO HAVE OTHER RIGHTS, WHICHVARY FROM ONE JURISDICTION TO ANOTHER.DELL DOES NOT ACCEPT LIABILITY BEYONDTHE REMEDIES SET FORTH IN THIS WARRANTYSTATEMENT OR LIABILITY FOR INCIDENTAL ORCONSEQUENTIAL DAMAGES, INCLUDING WITH-OUT LIMITATION ANY LIABILITY FOR