Dell Latitude XPiCD Reference Manual

Also see for Latitude XPi CD: Manual User guide Service manual

Contents

Dell Latitude XPiCD Reference Manual Manual pdf 61 page image

Troubleshooting Your Computer 3-217. Connect the AC adapter to a different AC powersource, and turn on the computer. Do the indica-tors light up?Allow one minute for the computer to initialize itscomponents before checking for signs of power.Yes. The problem is resolved.No. Continue to step 8.8. Call Dell for technical assistance.See Chapter 5, “Getting Help,” for instructions.Total Power Failure When Using the Bat-teryIf an AC adapter is not connected to your computer, thecomputer’s power source is its battery. If the power indi-cator does not light up when you turn on the computer,the battery’s charge may be depleted. If the low-batteryindicator and the charging indicator are both flashing, thebattery may be defective. To troubleshoot this problem,make a copy of the Diagnostics Checklist found in Chap-ter 5 and fill it out as you complete the followingprocedure.NOTE: Before you begin this procedure, make sure thatthe SYSTEM SWITCH option in the System Setup program isset to ON/OFF. For instructions, see “Using the System SetupProgram” in Chapter 2.1. Turn off the computer and peripherals, and dis-connect them from AC power.2. Reseat the battery by removing it from the bat-tery compartment and then replacing the batteryin its compartment.3. Turn on the computer, and hold the power switchin the ON position for 10 seconds. Do the indica-tors light up?Allow one minute for the computer to initialize itscomponents before checking for signs of power.Yes. Continue to step 4.No. Use the AC adapter to connect your computer toAC power. If the computer operates normallywhen using AC power, go to step 7. If the computerdoes not boot when using the AC adapter, see theprevious subsection, “Total Power Failure WhenUsing the AC Adapter.”4. Is the low-battery indicator flashing?Yes. Continue to step 5.No. The problem is resolved.5. Fully charge the battery.For instructions, see the topic titled “Charging theBattery” in the online System User’s Guide.6. Turn on the computer. Are the charging indicatorand the low-battery indicator flashing?Yes. Your computer may be in a hot environment.Charging the battery in this condition may affect thelife span of the battery. Continue to step 7.No. The problem is resolved.7. Disconnect the computer from AC power. Are thecharging indicator and the low-battery indicatorstill flashing?Yes. You may have a defective battery. Continue tostep 8.No. The problem is resolved.8. Remove the battery, and press its test button. Isthe uppermost indicator in the charge gauge ofthe battery flashing?Yes. You have a defective battery. Continue to step 9.No. The problem is resolved.9. If a spare battery is available, fully charge it, andthen install it in the computer.10. Turn on the computer. Is the power indicator onand the low-battery indicator off?Yes. Your original battery is defective. Call Dell fortechnical assistance. (See Chapter 5, “Getting Help,”for instructions.)No. Call Dell for technical assistance. (See Chap-ter 5, “Getting Help,” for instructions.)No Power to a Part of the ComputerIf the power indicator shows that your computer isreceiving power, but the display remains blank, part ofyour computer is probably not receiving power. To trou-bleshoot this problem, make a copy of the DiagnosticsChecklist found in Chapter 5 and fill it out as you com-plete the following procedure.