When prompted by Dell's automated telephone system, enter your Express Service Codeto route the call directly to the proper support personnel. For instructions on using theDell Support, see “Support Service” on page 185.NOTE: Some of the following services are not always available in all locationsoutside the continental U.S. Call your local Dell representative for informationon availability.Online ServicesYou can learn about Dell products and services on the following websites:• http://www.dell.com• http://www.dell.com/ap (Asian/Pacific countries only)• http://www.dell.com/jp (Japan only)• http://www.euro.dell.com (Europe only)• http://www.dell.com/la (Latin American and Caribbean countries)• http://www.dell.ca (Canada only)You can access Dell Support through the following websites and e-mail addresses:• Dell Support websites• http://www.support.dell.com• http://support.jp.dell.com (Japan only)• http://support.euro.dell.com (Europe only)• Dell Support e-mail addresses• mobile_support@us.dell.com• support@us.dell.com• la-techsupport@dell.com (Latin America and Caribbean countries only)• apsupport@dell.com (Asian/Pacific countries only)• Dell Marketing and Sales e-mail addresses• apmarketing@dell.com (Asian/Pacific countries only)• sales_canada@dell.com (Canada only)• Anonymous file transfer protocol (FTP)• ftp://ftp.dell.comLog in as user: anonymous, and use your e-mail address as your password.184Dell PowerConnect J-Series J-EX8216 Ethernet Switch Hardware Guide
