166 Troubleshooting Your Systemb For SATA tape devices, reseat the interface cable to the system boardSATA connector.c Ensure that a power cable is properly connected to the drive and thesystem board.10 Close the system. See "Closing the System."11 Reconnect the system to the electrical outlet, and turn on the system,including attached peripherals.If the problem is not resolved, see the documentation for the tape drive foradditional troubleshooting instructions.If you cannot resolve the problem, see "Getting Help."Troubleshooting a Hard DriveCAUTION: Many repairs may only be done by a certified service technician. Youshould only perform troubleshooting and simple repairs as authorized in yourproduct documentation, or as directed by the online or telephone service andsupport team. Damage due to servicing that is not authorized by Dell is not coveredby your warranty. Read and follow the safety instructions that came with theproduct.CAUTION: This troubleshooting procedure can destroy data stored on the harddrive. Before you proceed, back up all files on the hard drive.1 Run the appropriate online diagnostics test. See "Using Dell™PowerEdge™ Diagnostics."Depending on the results of the diagnostics test, proceed as neededthrough the following steps.2 Remove the bezel. See "Removing the Front Bezel."3 If your hard drives are configured in a RAID array, perform the followingsteps.a Restart the system and enter the host adapter configuration utilityprogram by pressing for a PERC controller or for a SAS controller.See the documentation supplied with the host adapter for informationabout the configuration utility.
