Running the System Diagnostics 173Running the System DiagnosticsIf you experience a problem with your system, run the diagnostics beforecalling for technical assistance. The purpose of the diagnostics is to test yoursystem's hardware without requiring additional equipment or risking dataloss. If you are unable to fix the problem yourself, service and supportpersonnel can use diagnostics test results to help you solve the problem.Using Dell™ PowerEdge™ DiagnosticsTo assess a system problem, first use the online Dell PowerEdge Diagnostics.Dell PowerEdge Diagnostics is a suite of diagnostic programs, or testmodules, that include diagnostic tests on chassis and storage componentssuch as hard drives, physical memory, communications ports, NICs, CMOS,and more. If you are unable to identify the problem using the PowerEdgeDiagnostics, then use the system diagnostics.The files required to run PowerEdge Diagnostics for systems runningsupported Microsoft® Windows® and Linux operating systems are availableat support.dell.com and on the CDs that came with your system. Forinformation about using diagnostics, see the Dell Online PowerEdgeDiagnostics User's Guide.System Diagnostics FeaturesThe system diagnostics provides a series of menus and options for particulardevice groups or devices. The system diagnostics menus and options allowyou to:• Run tests individually or collectively• Control the sequence of tests• Repeat tests• Display, print, or save test results• Temporarily suspend testing if an error is detected or terminate testingwhen a user-defined error limit is reached• View help messages that briefly describe each test and its parameters
