Running the System Diagnostics 147Running the System DiagnosticsIf you experience a problem with your system, run the diagnostics beforecalling for technical assistance. The purpose of the diagnostics is to testyour system's hardware without requiring additional equipment or riskingdata loss. If you are unable to fix the problem yourself, service and supportpersonnel can use diagnostics test results to help you solve the problem.Using Online DiagnosticsTo assess a system problem, first use the Online Diagnostics. Dell™ OnlineDiagnostics is a suite of diagnostic programs, or test modules, that includediagnostic tests on chassis and storage components such as hard drives,physical memory, communications and printer ports, NICs, CMOS,and more. If you are unable to identify the problem using theOnline Diagnostics, then use the embedded system diagnostics.The files required to run Online Diagnostics for systems running supportedMicrosoft® Windows® and Linux operating systems are availableat support.dell.com and on the DVDs that came with your system.For information about using diagnostics, see the Dell OnlineDiagnostics User's Guide.The embedded system diagnostics can be launched using LifecycleController. For more information about using the controller, see LifecycleController documentation on the Dell Support website atsupport.dell.com/manuals.Embedded System Diagnostics FeaturesThe embedded system diagnostics provides a series of menus and options forparticular device groups or devices. The system diagnostics menus andoptions allow you to:• Run tests individually or collectively• Control the sequence of tests• Repeat tests
