Data Cartridges . . . . . . . . . . . . . 6-1Cartridge Compatibility . . . . . . . . . 6-2WORM (Write Once, Read Many) . . . . . . . 6-2WORM Media . . . . . . . . . . . . 6-3Data Security on WORM Media . . . . . . 6-3WORM Media Errors . . . . . . . . . . 6-3Cleaning Cartridge. . . . . . . . . . . . 6-3Bar Code Label . . . . . . . . . . . . . 6-4Guidelines for Using Bar Code Labels . . . . 6-5Write-Protect Switch . . . . . . . . . . . 6-5Handling the Cartridges . . . . . . . . . . 6-6Provide Training . . . . . . . . . . . 6-6Ensure Proper Packaging . . . . . . . . 6-6Provide Proper Acclimation and EnvironmentalConditions . . . . . . . . . . . . . 6-7Perform a Thorough Inspection . . . . . . 6-7Handle the Cartridge Carefully . . . . . . 6-8Environmental and Shipping Specifications for TapeCartridges . . . . . . . . . . . . . . 6-8Chapter 7. Troubleshooting . . . . . 7-1Installation Problems . . . . . . . . . . . 7-1Maintenance Problems . . . . . . . . . . 7-2Library Recovery Problem Determination . . . . 7-7Procedures for Isolating CRU Problems . . . . . 7-8Isolating a Power Supply Problem . . . . . 7-8Isolating Drive Sled Problems. . . . . . . 7-10Isolating a Library Controller Card vs. AccessorEnclosure Problem . . . . . . . . . . 7-11Isolating Web User Interface Problems . . . . 7-11Isolating Accessor Scanner Problems . . . . 7-12Isolating Host Attachment Interface Problems 7-12Identifying a Suspect Cartridge . . . . . . . 7-12Chapter 8. Error Codes . . . . . . . 8-1Chapter 9. Service Procedures . . . . 9-1Removing Cartridges from Magazine Slots . . . . 9-1Releasing the Magazines Manually . . . . . . 9-1Using the ITDT Firmware Update, Dump Retrievaland Drive Test Tool . . . . . . . . . . . 9-5Chapter 10. Check, Adjust, Remove,and Replace . . . . . . . . . . . 10-1Tools Required. . . . . . . . . . . . . 10-1Electrostatic Discharge . . . . . . . . . . 10-1Relocating Your Library. . . . . . . . . . 10-1Replacing a Tape Drive Sled . . . . . . . . 10-3Replacing a Power Supply . . . . . . . . . 10-7Replacing a Library Controller Card . . . . . 10-8Replacing Cartridge Magazines . . . . . . . 10-10Replacing the Library Enclosure . . . . . . 10-10Preparing the Defective Library forReplacement . . . . . . . . . . . . 10-10Unpacking and Preparing the ReplacementLibrary Enclosure . . . . . . . . . . 10-12Swapping Library Controller Cards . . . . 10-15Installing Your Drive(s) in the ReplacementLibrary Enclosure . . . . . . . . . . 10-17Swapping Cartridge Magazines . . . . . . 10-19Swapping Power Supplies . . . . . . . 10-22Installing the Replacement Library Enclosure 10-23Completing the Installation of theReplacement Library Enclosure . . . . . . 10-25Returning the Defective Library . . . . . 10-25Appendix A. SCSI Element Types andAddresses . . . . . . . . . . . . . A-12U Library I/O Slot, Storage Slots and Drive SlotElement Addresses and Physical Locations . . . A-14U Library I/O Slots, Storage Slots, and DriveSlots Element Addresses and Physical Locations . A-2Library Partitioning and Element Addressing . . A-2Appendix B. TapeAlert Flags . . . . . B-1TapeAlert Flags Supported by the Library . . . . B-1TapeAlert Flags Supported by the Drive . . . . B-3Appendix C. Sense Data . . . . . . . C-1Library Sense Data . . . . . . . . . . . C-1Drive Sense Data . . . . . . . . . . . . C-6Appendix D. Enabling LUN Support inLinux . . . . . . . . . . . . . . . D-1Red Hat Enterprise Linux . . . . . . . . . D-2Enabling LUN Support in Netware . . . . . . D-2Appendix E. Notes on IPv6Compatibility with Windows 2003/XPand 2008/Vista . . . . . . . . . . . E-1Notes on IPv6 Compatibility with Linux . . . . E-2Appendix F. Library ConfigurationForm . . . . . . . . . . . . . . . F-1Notices . . . . . . . . . . . . . . G-1Trademarks . . . . . . . . . . . . . . G-1Glossary . . . . . . . . . . . . . H-1Index . . . . . . . . . . . . . . . X-1vi Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
