Advanced Troubleshooting 654 Restart the computer.5 When the DELL logo appears, press immediately.NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. Toavoid possible keyboard failure, press and release in even intervals until the Boot Device Menuappears.If you wait too long and the Windows logo appears, continue to wait until you see the Windowsdesktop, then shut down your computer and try again.6 At the Boot Device Menu, use the up- and down-arrow keys or press the appropriate number on thekeyboard to highlight Onboard or USB CD-ROM, and then press .NOTE: The Quickboot feature changes the boot sequence for the current boot only. Upon restart, thecomputer boots according to the boot sequence specified in system setup.7 At the CD-ROM Startup Menu, use the up- and down-arrow keys or press the appropriate number onthe keyboard to highlight Boot from CD-ROM, and then press .If you wait too long and the Windows logo appears, continue to wait until you see the Windowsdesktop, then shut down your computer and try again.8 Press <1> to select the Dell Diagnostics.9 At the Dell Diagnostics Menu press <1> to select the Dell Diagnostics for ResourceCD (graphicaluser interface).10 At the Dell Diagnostics Main Menu, left-click with the mouse, or press and then , toselect the test you want to run (see "Dell Diagnostics Main Menu" on page 65).NOTE: Write down any error codes and problem descriptions exactly as they appear and follow theinstructions on the screen.11 After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.12 Remove the Drivers and Utilities CD, then close the Main Menu window to exit the DellDiagnostics and restart the computer.Dell Diagnostics Main MenuThe following tests can be run from the Dell Diagnostics Main Menu:Option FunctionExpress Test Performs a quick test of system devices. The test typically takes10 to 20 minutes and requires no interaction on your part. RunExpress Test first to increase the possibility of tracing theproblem quickly.Extended Test Performs a thorough check of system devices. The test typicallytakes an hour or more and peridocially requires your input toanswer specific questions.book.book Page 65 Thursday, July 20, 2006 11:10 AM
