68 Advanced TroubleshootingUsing Windows XP Device Driver RollbackIf a problem occurs on your computer after you install or update a driver, use Windows XP Device DriverRollback to replace the driver with the previously installed version.1 Click Start, then click Control Panel.2 Under Pick a Category, click Performance and Maintenance.3 Click System.4 In the System Properties window, click the Hardware tab.5 Click Device Manager.6 Right-click the device for which the new driver was installed, then click Properties.7 Click the Driver tab.8 Click Roll Back Driver.If Device Driver Rollback does not resolve the problem, reinstall the driver from the Drivers andUtilities CD.Using the Drivers and Utilities CDIf a problem occurs on your computer after you install or update a driver and Windows XP Device DriverRollback does not resolve the problem, reinstall the driver from the Drivers and Utilities CD.1 With the Windows desktop displayed, insert the Drivers and Utilities CD.If this is your first time to use the Drivers and Utilities CD, proceed to step 2. If not, go to step 4.2 When the ResourceCD Installation window appears, click OK, and then follow the instructions onthe screen.3 When the InstallShield Wizard Completed window appears, click Finish.The ResourceCD window appears.4 Under Welcome Dell System Owner, click Next.5 Click Drivers.The drivers that are used by your computer are automatically displayed in the Drivers window.NOTE: The ResourceCD displays drivers only for the hardware that came installed in your computer. If youinstalled additional hardware, and applicable drivers are not displayed, exit the ResourceCD program and seethe documentation that came with the hardware.6 Click the driver that you want to reinstall.NOTE: If a driver for a particular device is not listed, then a driver for that device is already included with theoperating system.7 Click Extract, and then follow the instructions on the screen.book.book Page 68 Thursday, July 20, 2006 11:10 AM
