3Beforeusing yourwall ovenRead this guide carefully. It is intended to helpyou operate and maintain your new wall ovenproperly.Keep it handy for answers to your questions.If you don’t understand something or needmore help, call:GE Answer Center®800.626.200024 hours a day, 7 days a weekWritedown themodel &serialnumbersYou’ll find them on a label on the front of theoven behind the oven door (on single ovenmodels) or on the front of the lower ovenbehind the oven door (on double ovenmodels).Fill out and return the Consumer ProductRegistration Card that is packed with thisproduct. If you cannot find it, please sendin the duplicate card printed in the back ofthis guide.Before sending in this card, please write thesenumbers here:Model NumberSerial NumberUse these numbers in any correspondence orservice calls concerning your wall oven.If youreceived adamagedwall ovenImmediately contact the dealer (or builder)that sold you the wall oven.Save time& moneyBefore you request service, check the ProblemSolver in the back of this guide.It lists causes of minor operating problems thatyou can correct yourself.If youneedserviceTo obtain service, see the Consumer Servicespage in the back of this guide.We’re proud of our service and want you to bepleased. If for some reason you are not happywith the service you receive, here are three stepsto follow for further help.FIRST, contact the people who serviced yourappliance. Explain why you are not pleased. Inmost cases, this will solve the problem.NEXT, if you are still not pleased, write all thedetails—including your phone number—to:Manager, Consumer RelationsGE AppliancesAppliance ParkLouisville, KY 40225FINALLY, if your problem is still notresolved, write:Major Appliance ConsumerAction Program20 North Wacker DriveChicago, IL 60606