34TroubleshootingYou can often easily eliminate problems that may occuron your own. Before calling customer service, take intoaccount the following information.9 WARNINGRisk of electric shockImproper repairs are dangerous. Only anauthorized servicer may perform repairs and mayreplace damaged plug and connections. Removethe power plug or turn off the circuit breaker orfuse in the fuse box if the appliance is damagedor not working. Call Customer Service.Power cutYour appliance can bridge a power cut of a fewseconds. Operation continues.If the power cut was for a longer period and theappliance was in operation, a message appears in thedisplay. Operation is interrupted.Set the function selector to 0, then the appliance can beoperated again as usual.Demo modeThe demo mode is activated if the ° symbol appears inthe display. The appliance does not heat up.Briefly disconnect the appliance from the mains (switchoff the domestic fuse or the circuit-breaker in the fusebox). Then deactivate the demo mode within 3 minutesin the factory setting (see section entitled ‘Factorysetting’).Disruption Possible cause SolutionAppliance not working, no display Plug not inserted Connect the appliance to the electricity mainsPower failure Check whether other kitchen appliances areworkingFuse defective Check in the fuse box whether the fuse for theappliance is in working orderOperating error Switch off the fuse for the appliance in thefuse box and switch it on again after about 10secondsAppliance cannot be started Appliance door is not quite closed Close appliance doorAppliance is not working, display is notresponding. 0 appears in the display.Child lock activated Deactivate child lock (see section entitled‘Child lock’)Appliance switches off automatically Safety deactivation: the appliance hasnot been operated for longer than 12hoursConfirm the message with ™, switch off theappliance and set it again.Appliance does not heat up, ° appearsin the displayAppliance is in the demo mode Deactivate demo mode in the basic settingsError message "Exxx" If an error message appears, turn the programselection to 0; if the display goes off, it was aone-time problem. If the problem occursrepeatedly or if the display stops, please con-tact after-sales service and inform them of theerror code.