Gaggia SUP046DG Quick Instruction Manual

Also see for SUP046DG: User manual

54 InstructionsIstruzioniMachine actions Causes SolutionsThe machine does not turn on. The machine is not connected to the electric net-work.Connect the machine to the electric network.The power button is set to "0". Check that the power button is set to "I".The drip tray gets fi lled although nowater is drained.Water is sometimes drained automatically by themachine into the drip tray to manage circuit rinsingand ensure optimum machine performance.This is a normal behaviour of the machine.Coffee is not hot enough. The cups/mugs are cold. Preheat the cups/mugs with hot water or use the hot wa-ter dispensing spout.The beverage temperature in the programmingmenu is set on Low.Make sure that the temperature in the programmingmenu is set on Normal or High.You added cold milk to the coffee. Cold milk lowers the temperature of the fi nal product. Pre-heat milk before adding it to the beverage.No hot water is dispensed. The steam/hot water dispensing spout is cloggedor dirty.Clean the steam/hot water dispensing spout (see the"Cleaning and Maintenance" chapter).Inspect the spout to check that the dispensing spout isnot clogged. Make a hole in the limescale using a pin ora needle.The machine does not fi ll the cup/mug. The machine has not been programmed. Access the beverage programming menu and adjust thecoffee length setting according to your personal taste foreach type of beverage.Coffee does not have enough crema(see note).The blend is unsuitable, coffee is not freshly roastedor the grind is too coarse.Change coffee blend or adjust grinding as explained in the“Adjusting the Ceramic Coffee Grinder” chapter.The coffee beans or the pre-ground coffee are tooold.Make sure that you use fresh coffee beans or pre-groundcoffee.Milk does not froth. The carafe is dirty or not inserted correctly. Ensure that the carafe is clean and has been correctly in-serted.The machine takes a long time to warmup or the amount of water dispensedfrom the wand is too little.The machine circuit is clogged by limescale. Descale the machine.The brew group cannot be removed. The brew group is out of place. Turn on the machine. Close the service door. The brewgroup automatically returns to the initial position.The coffee grounds drawer is inserted. Remove the coffee grounds drawer before removing thebrew group.The brew group cannot be inserted. The brew group is not in the off position. Make sure that the brew group is in the off position. Thearrows must face each other. To this purpose, see the“Monthly” section of the “Brew Group Cleaning” chapter.The gear is not in the initial position. Insert the drip tray and the coffee grounds drawer andclose the service door. Turn on the machine. The gear au-tomatically returns to the initial position. You can nowinsert the brew group.TROUBLESHOOTING