Genie INTELLIG 1000 3024H Operation And Maintenance Manual

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Genie INTELLIG 1000 3024H Operation And Maintenance Manual Manual pdf 24 page image

PROBLEM WHAT TO DOOpener does NOT runfrom wall console.• Check power source,– Plug a lamp into outlet used for powerhead. If lamp works, power source is OK.– If not, check fuse or circuit breaker.• If power is OK,– Check connections at powerhead terminals and at wall console.– Limits must be set with door arm connected to door.• Check if wall console Sure-Lock™ is ON. Turn Sure-Lock™ OFF & check operation.• Check for reversed, broken, or cut wires. Staples can cut insulation and short wires.Repair or replace.Opener runs, but doordoes NOT move.• Make sure carriage is engaged to chain or belt bullet. See pages 11 and 19. Refer toInstallation poster or download poster from WWW.GENIECOMPANY.COM.– Ensure carriage is in engaged position. See page 19.• Check to make sure chain/belt is not broken or OFF its pulley.• Check FORCE ADJUSTMENT. See page 23.Opener works fromwall console, but NOTfrom remote.• Check all remotes.• Replace remote battery with good one. See page 21.• Program remote to powerhead. See pages 9 or 10.Remote has less than25 feet operatingrange or no operation.• Relocate remote inside car and or point remote at garage door.• Replace battery. See page 21.• Reposition door opener antenna.• Remote LED does not come ON with button push - replace battery. See page 21.• Eliminate possible competing signals (satellite radio, FiOS® TV).Door starts down,then STOPS and goesback up.ORSafe-T-Beam® Systemmalfunction.• If a NEW installation, check Door Arm position. Refer to Installation poster or downloadposter from WWW.GENIECOMPANY.COM.• Check if Limits are properly set. See pages 6-7.• Check if Safe-T-Beam® Red LED is flashing. See page 18.• Check Safe-T-Beam® system for beam obstruction or misalignment of lenses. See page 18.• Check garage door for binding.• If an operational problem exists, and opener will not close. The opener can be forced toclose as follows; Press and hold the wall console button until door is completely closed.• Check for interference from adjacent Safe-T-Beam® units.• Contact The Genie Company at 1-800-35-GENIE.Door starts down,then STOPS before itis closed.ORDoor will only open.• Check Safe-T-Beam® wire connections at powerhead. See page 18.• Check Limits are properly set. See pages 6-7.• Check CONTACT REVERSE. See page 18.• Check garage door for binding.• Check closing "FORCE" adjustment. See page 23.Door starts up, butSTOPS before it iscompletely open.• Check Limits are properly set. See pages 6-7.• Be sure door, opener, and springs are in good repair, properly lubricated and balanced.• Check opening "FORCE" adjustment. See page 23.• WARNING: If you suspect a problem with the garage door hardware or springs,contact The Genie Company at 1-800-35-GENIE.Door will only runclosed.• Check Limits are properly set. See pages 6-7.• Check Sure-Lock™. Sure-Lock™ should be OFF for normal operation. See page 20.• Check door balance, condition, and door spring.• Check opening "FORCE" adjustment. See page 23.• WARNING: If you suspect a problem with the garage door hardware or springs,contact The Genie Company at 1-800-35-GENIE.Door opener starts forno reason.• Button stuck on wall console or remote.• Was a remote lost or stolen? Erase all remotes from powerhead memory and programnew remotes. See page 15.©2010 The Genie Company 12/201024TROUBLESHOOTING GUIDE - OPERATION FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM

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