116 • Troubleshooting Genie Monochrome Series-GigE Vision CameraGigE Server Warning Example 2: Subnet Mask or IP errorThe screenshot below shows that the Genie device is not accessible. This IP error is an example of the Genie beingassigned a persistent IP address with an incorrect subnet mask.• This example error was made using the DALSA Network Configuration tool, where the Genie was set toPersistent IP mode with an incorrect subnet mask.• Once the incorrect setting was applied, the Genie was not accessible to the Network Configuration tool or anyapplication.• The DALSA Network Configuration tool provides a device recovery function to force the Genie back to LLAmode. See "Recovering a Camera with an Unknown Persistent IP" on page 83.• An alternative solution is to change IP address of the NIC to match the camera subnet. This might be preferableif a DHCP server is running on this segment (as the Recovery process requires the NIC to be in LLA mode).GigE Server Warning Example 3: Filter Driver (CorSnid) DisabledThe screenshot below shows that the Genie device was found but there is an issue with the filter driver (CorSnid).Such problems occur because the filter driver has become disabled or never installed correctly.• Verify that the Filter driver is enabled in the properties for the NIC used with Genie. The screenshot belowshows a typical installation.
