Genie M640 User Manual

Contents

Genie M640 User Manual Manual pdf 6 page image

4 • Contents Genie Monochrome Series-GigE Vision CameraCleaning the Sensor Window ........................................................................................................104Environment..................................................................................................................................104RUGGEDIZED RJ45 ETHERNET CABLES ................................................................................................105C/CS-MOUNT NIR AND UV F ILTER .....................................................................................................106Back Focal Variance when using a Filter ....................................................................................107COMPUTER REQUIREMENTS FOR G ENIE CAMERAS ................................................................................108Host PC System.............................................................................................................................108Ethernet Switch Requirements ......................................................................................................108Ethernet to Fiber-Optic Interface Requirements ..........................................................................108EC & FCC D ECLARATION OF CONFORMITY .........................................................................................109TROUBLESHOOTING............................................................................................................................111O VERVIEW ............................................................................................................................................111Problem Type Summary................................................................................................................111Verifying Network Parameters......................................................................................................113Before Contacting Technical Support ................................................................................................... 113I NSTALLATION I SSUES AND F UNCTIONAL P ROBLEMS ............................................................................114GigE Server Warning Example 1a: IP error with multiple NICs .................................................114GigE Server Warning Example 1b: IP error with multiple NICs .................................................115GigE Server Warning Example 2: Subnet Mask or IP error ........................................................116GigE Server Warning Example 3: Filter Driver (CorSnid) Disabled ..........................................116D EVICE A VAILABLE WITH O PERATIONAL I SSUES ..................................................................................117Firmware Updates ........................................................................................................................117Power Failure During a Firmware Update–Now What? .............................................................118Cabling and Communication Issues .............................................................................................118Acquisition Error with a Timeout Message ..................................................................................119Disabling Windows Firewall................................................................................................................. 119Acquisition Error without Timeout Messages...............................................................................120No camera exposure when expected ..................................................................................................... 120Camera is functional but frame rate is lower than expected.................................................................. 120Camera is functional, frame rate is as expected, but image is black ..................................................... 121Grab has Random Bad Data or Noise ..........................................................................................121Grab has Random Bad Data or Noise – Case 1 ..................................................................................... 121Grab has Random Bad Data or Noise – Case 2 ..................................................................................... 121Grab has Random Bad Data or Noise – Case 3 ..................................................................................... 122Older Laptop Computer Networking Issues..................................................................................122Configuration Recommendations with Laptops .................................................................................... 122Problems with Disconnecting NICs ..............................................................................................123Ethernet Switch Issues ..................................................................................................................123DALSA CONTACT INFORMATION....................................................................................................125G ENIE S ALES I NFORMATION .................................................................................................................125G ENIE TECHNICAL S UPPORT .................................................................................................................126GLOSSARY OF TERMS .........................................................................................................................127INDEX........................................................................................................................................................131