4 • Contents Genie Nano-CL Series™TROUBLESHOOTING 110OVERVIEW 110Problem Type Summary 110Before Contacting Technical Support 110D EVICE A VAILABLE WITH OPERATIONAL ISSUES 110Firmware Updates 110Power Failure during a Firmware Update–Now What? 111Cabling and Communication Issues 111Recommended Hardware 111Cable Length Considerations 111Nano-CL — Minimum horizontal Sync 112Camera is functional, frame rate is as expected, but image is black 112Other Problems or Issues 112REVISION HISTORY 113CONTACT INFORMATION 114S ALES INFORMATION 114TECHNICAL S UPPORT 114INDEX 115
