436Obtaining support for your productRegister your productWarranty and other service benefits start from the date of purchase, so it is important to registeryour product quickly to ensure you get full use of the warranty and other service benefitsavailable to you.Warranty and other service benefits are enabled through product registration. Register yourproduct at http://www.h3cnetworks.com, go to Support, Product Registration.Support services are based on accounts that you create or have authorization to access. First timeusers must apply for a user name and password that provides access to a number of eSupportfeatures including Product Registration, Repair Services, and Service Request. If you have troubleregistering your product, please contact 3Com Global Services for assistance.Purchase value-added servicesTo enhance response times or extend warranty benefits, contact 3Com or your authorizedreseller. Value-added services like ExpressSM and Guardian SM can include 24x7 telephonetechnical support, software upgrades, onsite assistance or advance hardware replacement.Experienced engineers are available to manage your installation with minimal disruption to yournetwork. Expert assessment and implementation services are offered to fill resource gaps andensure the success of your networking projects. More information on 3Com maintenance andProfessional Services is available at http://www.h3cnetworks.com.Contact your authorized reseller or 3Com for a complete list of the value-added servicesavailable in your area.Troubleshoot onlineYou will find support tools posted on the web site at http://www.h3cnetworks.com/ underSupport, Knowledgebase. The Knowledgebase helps you troubleshoot H3C products.This query-based interactive tool contains thousands of technical solutions.
