IBM System x3250 Installation Manual

Also see for System x3250: Installation and user guide User guide Specifications Problem determination and service guide

Contents

Chapter 5. Solving problemsThis chapter provides basic troubleshooting information to help you solve somecommon problems that might occur while you are setting up the server.If you cannot locate and correct a problem by using the information in this chapter,see Appendix A, “Getting help and technical assistance,” on page 49, the ProblemDetermination and Service Guide on the IBM System x Documentation CD, and the“Server Support” flowchart in the front of this document.Diagnostic tools overviewThe following tools are available to help you diagnose and solve hardware-relatedproblems:v POST beep codesThe power-on self-test beep codes indicate the detection of a problem.– One beep indicates successful completion of POST, with no errors.– More than one beep indicates that POST detected a problem. Error messagesalso appear during startup if POST detects a hardware-configuration problem.See “POST beep codes” and the Problem Determination and Service Guideon the IBM System x Documentation CD for more information.v Troubleshooting chartsThese charts list problem symptoms and steps to correct the problems. See“Troubleshooting tables” on page 37 for more information.v Diagnostic programs and error messagesThe system diagnostic programs are provided on the IBM Enhanced DiagnosticsCD. These programs test the major components of the server. See the ProblemDetermination and Service Guide on the IBM System x Documentation CD formore information.POST beep codesPOST emits one beep to signal successful completion. If POST detects a problemduring startup, other beep codes might occur. Use the following beep codedescriptions to help diagnose and solve problems that are detected during startup.Note: See the Problem Determination and Service Guide on the IBM System xDocumentation CD for more information about the POST beep codes.One beepPOST was completed successfully without detecting any errors.Other beep codesSee the Problem Determination and Service Guide on the IBM System xDocumentation CD for information about other beep codes.© Copyright IBM Corp. 2007 29