Optional-device problems . . . . . . . . . . . . . . . . . . . . 44Power problems . . . . . . . . . . . . . . . . . . . . . . . 45Serial port problems . . . . . . . . . . . . . . . . . . . . . . 46ServerGuide problems . . . . . . . . . . . . . . . . . . . . . 46Software problems . . . . . . . . . . . . . . . . . . . . . . 47Universal Serial Bus (USB) port problems . . . . . . . . . . . . . . 48Video problems . . . . . . . . . . . . . . . . . . . . . . . . 48Appendix A. Getting help and technical assistance . . . . . . . . . . 49Before you call . . . . . . . . . . . . . . . . . . . . . . . . . 49Using the documentation . . . . . . . . . . . . . . . . . . . . . 49Getting help and information from the World Wide Web . . . . . . . . . . 50Software service and support . . . . . . . . . . . . . . . . . . . 50Hardware service and support . . . . . . . . . . . . . . . . . . . 50IBM Taiwan product service . . . . . . . . . . . . . . . . . . . . 50Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . 51Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 51Important notes . . . . . . . . . . . . . . . . . . . . . . . . . 52Product recycling and disposal . . . . . . . . . . . . . . . . . . . 53Battery return program . . . . . . . . . . . . . . . . . . . . . . 54Electronic emission notices . . . . . . . . . . . . . . . . . . . . 55Federal Communications Commission (FCC) statement . . . . . . . . . 55Industry Canada Class A emission compliance statement . . . . . . . . 55Australia and New Zealand Class A statement . . . . . . . . . . . . 55United Kingdom telecommunications safety requirement . . . . . . . . . 55European Union EMC Directive conformance statement . . . . . . . . . 56Taiwanese Class A warning statement . . . . . . . . . . . . . . . 56Chinese Class A warning statement . . . . . . . . . . . . . . . . 56Japanese Voluntary Control Council for Interference (VCCI) statement . . . 56Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57iv IBM System x3250 Types 4364 and 4365: Installation Guide