IBM ThinkPad 340 Series Hardware Maintenance Manual

Also see for 360: Specifications Hardware Maintenance Manual Operating guide User guide Manual

Checkout GuideService for U. S. and CanadaIn the U. S. and Canada, the ThinkPad 701C/701CSis serviced only through EasyServe.Use the following procedure as a guide for computerproblems:1. Ask the customer for as much detail as possibleabout the failing symptoms.2. Verify the symptoms by attempting to recreate thefailure either by running the diagnostics test or byrepeating the same operation. (To run thediagnostics, refer to “Running the Diagnostics” onpage 156.)3. Use the following table with the verified symptom todetermine which page to go to. Search thesymptoms column and find the description that bestmatches your symptom; then, go to the page shownin the “Go to” column.Note: Before replacing any FRU, see “FRURemovals and Replacements” on page 161.Symptom Go toPower failure. (Thepower indicator doesnot go on or stay on.)“Power Systems Checkout” onpage 135.POST does notcomplete. No beepsor error codes areindicated.“No-Beep Symptoms” onpage 146.POST beeps, but noerror codes aredisplayed.“Beep Symptoms” on page 145.POST detected anerror and displayednumeric error codes.“Numeric Error Codes” onpage 142.The diagnostics testdetected an error anddisplayed a FRUcode.“FRU Codes” on page 144.The configuration isnot the same as forthe installed devices.“Checking Installed Devices” onpage 157.Other symptoms(such as LCD displayproblems).“Symptom-to-FRU Index” onpage 141, and then use thesymptoms tables.Symptoms cannot berecreated.(Intermittentproblems.)Use the customer-reportedsymptoms and also see“Intermittent Problems” onpage 152.ThinkPad 701C/701CS (2630) 127