IBM eServer 220 xSeries Installation Manual

Also see for 220: Service guide Configuration and options guide Hardware Maintenance Manual

Contents

44 IBM® xSeries 220: Installation GuideServerGuide startup problemsLook for the symptom in the left column of the chart. Probable solutions to theproblem are in the right column.Setup Suggested actionSetup and Installation CDwill not start.• Ensure that the system is a supported server with a startable (bootable) CD-ROMdrive.• If the startup (boot) sequence settings have been altered, ensure that the CD-ROM isfirst in the boot sequence.• If more than one CD-ROM drive is installed, ensure that only one drive is set as theprimary drive. Start the CD from the primary drive.ServeRAID programcannot view all installeddrives - or - cannotinstall NOS.• Ensure that there are no duplicate SCSI IDs or IRQ assignments.• Ensure that the hard disk drive is connected properly.The Operating SystemInstallation programcontinuously loops.Free up more space on the hard disk drive.ServerGuide will notstart your NOS CD.Ensure that the NOS CD you have is supported by ServerGuide. See the Setup and InstallationCD label for a list of NOS versions supported.Cannot install NOS -option is grayed out.Ensure that the NOS is supported on your server. If the NOS is supported, either there is nological drive defined (ServeRAID systems) or the ServerGuide System Partition is notpresent. Run the ServerGuide setup and configuration program, and ensure that setup iscomplete.System Updates andApplications CDSuggested actionGet "time out" or"Unknown host" errorsBe sure you have access to the Internet through FTP directly.