5486pref.fm Draft Document for Review October 18, 2004xxviii IBM Eserver i5 and iSeries System HandbookThe team that wrote this redbookThis redbook was produced by a worldwide team of specialists working at theInternational Technical Support Organization (ITSO), Rochester Center.Susan Powers is a Consulting I/T Specialist at the ITSO, Rochester Center.Prior to joining the ITSO in 1997, she was an AS/400® Technical Advocate in theIBM Support Center with a variety of communications, performance, and workmanagement assignments. Her IBM career began as a Program SupportRepresentative and Systems Engineer in Des Moines, Iowa. She holds a degreein mathematics, with an emphasis in education, from St. Mary’s College of NotreDame. She is the project manager for the iSeries Handbook and System Buildersuite of IBM Redbooks™.Matthew Bedernjak is an Advisory I/T Specialist in Toronto, Canada. He has sixyears of experience in IBM TotalStorage and UNIX (IBM RS/6000 servers andAIX) platforms, supporting the Americas. He holds a bachelor’s degree in CivilEngineering and is currently completing a master’s degree in Mechanical andIndustrial Engineering from the University of Toronto. His expertise is in tapestorage systems (open and large systems), SANs, Tivoli Storage Management,AIX and pSeries and disaster recovery. He has written extensively on disasterrecovery and IBM TotalStorage products.Celia Burke is a Senior IT Specialist with IBM Australia. She has 18 years ofmidrange systems experience and currently provides pre-sales technical supportto IBM business partners across Australia.Mary Cheever, Senior iSeries Techline Specialist, has been with IBM for 27years. She has experience as an iSeries Systems Engineer and currentlyprovides iSeries pre-sales technical marketing support.Louis Cuypers, iSeries Technical Support Specialist, has been with IBMBelgium for 28 years. He specializes in technical support and problemdetermination hardware and software for the iSeries server. His previousexperience includes working with the System/32, System/34, System/36™,System/38™, and AS/400 system. Louis has participated in many ITSOresidencies since the release of OS/400 V4R1. He is recognized worldwide as anadvocate for iSeries products and delivery.Harold Distler is an iSeries Product Specialist involved with pre- and post-salessupport for iSeries hardware, operating system, and software, for SiriusComputing Solutions. He is also familiar with other platforms and networking. His25-year career in the computing industry includes 17 years with IBM. He was anIBM Customer Engineer for office products, unit record, System/32, System/34,System/36, and System/38 systems, and provided Level 2 support for PC
